Dear Sirs, I got this item yesterday and it seems not to work properly. In fact. Upon connecting it to the power a white screen appears with no features for control as shown in the manual. Please see photo attached. I am extremely disappointed and hope to get a replacement without the need to deal with the returning procedure. Looking forward to your fast response. Sincerely, Yoram

Dear Sirs, I got this item yesterday and it seems not to work properly. In fact. Upon connecting it to the power a white screen appears with no features for control as shown in the manual. Please see photo attached. I am extremely disappointed and hope to get a replacement without the need to deal with the returning procedure. Looking forward to your fast response. Sincerely, Yoram

Dear Sirs, I got this item yesterday and it seems not to work properly. In fact. Upon connecting it to the power a white screen appears with no features for control as shown in the manual. Please see photo attached. I am extremely disappointed and hope to get a replacement without the need to deal with the returning procedure. Looking forward to your fast response. Sincerely, Yoram