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helste 2017-11-27 07:27:16
The first 5m strip only works on the innermost section. So only a few cm are working as seen on pic1 (in this case the red LEDs are on). The second works over the full lenght, except a small section, where the green LEDs do not work. In pic2 this should be yellow, but where the green LEDs do not work, it is red. Did not expect such a poor quality. Would not recommend those strips.
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  • Banggood Dear customer, Thank you for choosing Banggood and sorry for your any inconvenience came up with the product. If anything about the items quality problem, can contact us via this link:http://www.banggood.com/Contact-Us_hi111, and we will give you a good solution. Best regards :)

    2020-10-28 15:31:08
  • helste Thanks for the answer, I just sent a message via the link you provided.

    Beantwoorden 2017-12-06 12:15:39
  • helste I had some emails with the customers support and they offered me to resend the product. That is what I would call great customers support.So I would rate customers support with 5 stars. Will rerate the product too, as it just seemed, that I had bad luck to get a faulty product. Besides the issues my product has, it seems to be a good strip. At least for the amount of money you pay. So everything is ok now.

    Beantwoorden 2017-12-18 07:29:03
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